Distribution information
Shipping & Delivery Information
For www.nav789.com
(Cross-border Only / 仅适用跨境配送)
1. Order Processing
- Orders are processed and dispatched within 1–3 business days after payment verification.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Area
We provide international shipping to most countries and regions worldwide.
Remote areas may result in longer delivery time and additional shipping charges.
3. Estimated Delivery Time
- Standard International Shipping: 7–21 business days
Delivery may be delayed due to customs inspection, flight schedules, local postal efficiency, holidays or peak shopping seasons.
4. Shipping Cost
Shipping fees are calculated automatically based on parcel weight, dimensions and destination country.
The exact shipping cost will be displayed at checkout.
5. Order Tracking
Once shipped, a tracking number will be sent to your registered email.
You may track your package on the official website of the logistics carrier or our order tracking page.
6. Customs Duties & Taxes
All import duties, taxes, customs fees and other charges imposed by the destination country are the sole responsibility of the recipient.
We are not responsible for delays or fees caused by customs clearance.
7. Undeliverable & Returned Packages
If the package is unclaimed, refused, or returned due to incomplete/incorrect address, the buyer shall bear the corresponding return shipping cost and possible customs-related expenses.
8. Delivery Issues
If your package has not arrived within the estimated time or is marked as lost, please contact customer service with your order number and tracking details.
We will assist with logistics investigation within our capacity.